Ticket Transfer FAQ
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FAQs

How do I share a ticket?

1) Sign into your online ticket account.
2) Once signed in, click Manage My Account near the top of the screen.
3) Select the Transfer Tickets option.
4) Click the transfer link below the game you wish to transfer.
5) Check each box for each individual seat you wish to transfer and enter the recipient's contact information (case sensitive). You will be asked to confirm your request on the following page.
6) Wait for the recipient to claim the tickets; they have 72 hours to accept the transfer. You will receive an email notice once the tickets are accepted, rejected or unclaimed. Once the transfer is accepted, the season ticket holder should destroy the original tickets as their barcode has been deactivated.

How do I accept a shared ticket?

1) Transfer recipients receive an email that includes a link to accept the transfer. The subject line of the email will read "Ticket Transfer Invitation". Open your email program, find the email and click on the link.
2) Enter your email address into the appropriate field and click the "Accept" button.
3) Sign into your ticket account using your email address and password, or click the "Register Here" link if you have never used the online ticketing system.
4) There is NO fee associated with this transfer.
5) You will then receive an email containing your transferred ticket attached to it in the form of a "Print-At-Home" PDF document. Open the email and print out the ticket.

When can I share a ticket?

Season ticket holders can share tickets up to four (4) hours prior to scheduled game time, but the entire ticket share (offer or acceptance) must be completed four (4) hours prior to the scheduled start of the game.

Any special notes to remember?

1) A ticket can only be shared one time. Shared tickets cannot be shared again.
2) The free Adobe Reader version 4.0 or greater is required to open the shared ticket attachment. Download a free copy of the software at www.adobe.com.
3) Once the offer to share tickets is made, the recipient has 72 hours to claim the tickets.
4) The deadline to accept and complete a ticket share is four (4) hours prior to a scheduled start of the game