A-Z Guide
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A-Z Guide


Accessible Seating:
The Ryan Center is accessible to all guests. All guest entrances are wheelchair accessible. The center features accessible seating and companion seating at all levels, convenient disability parking located in the Ram Lot outside the North Lobby, and assistive listening devices. Patrons requiring assistance should contact the Ryan Center in advance of their visit.

For accessible seating, patrons can purchase tickets in one of the following ways:

In person at the Ryan Center Box Office, on-line at http://www.theryancenter.com, by phone at 1-855-387-4849 or for URI Athletic events: on-line at http://www.gorhody.com, by phone at 401-874-RAMS (7267) or in person at the Box Office.

Should you have questions regarding your accessible seating please call 401-874-RAMS (7267) to speak with a ticket representative.

Accessible Parking:
Handicapped accessible parking is located on a first-come, first-served basis in the Ram Parking Lot (if you have an ADA Parking Pass) located off of Plains Road. A state-approved handicapped parking permit is necessary for access to all handicapped parking areas. Additional ADA parking in the Plain Road Lot and limited spaces in front of Keaney Gymnasium, located off of Route 138. We do allow accessible handicapped drop-offs near the Ryan Center's North and South entrances to go park in the Plains Road Lot.

Please visit our Contact Us page

All individuals two years of age or older must posses a valid ticket for entry into the Ryan Center. A Child under two years of age is admitted free of charge for all events, provided that the child sits on the patron’s lap. Occasionally, a family show, (i.e., Harlem Globetrotters, the Circus, etc.) will require a children younger than two years old to purchase a ticket.

For safety and as a courtesy to other ticket holders, patrons are prohibited from sitting or standing in aisles. Any guests not compliant may be subject to ejection.

Alcohol Policy:

The Ryan Center and Meade Stadium (URI Football) currently allow alcohol sales (Beer & Wine) at most events. For URI Men's and Women's Basketball, URI Football, and non-URI Athletic events (concerts, comedy shows, trade shows, etc.) beer and wine are available on an event-by-event basis to the general public in the concession stands as well as privately held areas such as luxury suites.  Ryan Center Concessions and URI Catering staff are trained in responsible alcohol service management.

Patrons that are 21+ will be permitted to take drinks back to their seats with a maximum of two (2) drinks per purchase.  All patrons will be required to have a dedicated wristband to purchase or consume beer and wine. Overly intoxicated and disorderly fans within the Ryan Center will be ejected and may be subject to arrest.

URI Football  - Beer and wine service will end with 5 minutes left in the 3rd quarter.
URI Basketball -  Beer and wine service will end 5 minutes into the second half.
Concerts and Events - Beer and wine service will end based on the show timeline and varies from show to show.


Alumni Lounge:The Alumni Lounge is the Ryan Center’s lounge for pre- and post-game events. It is reserved for use by the URI Athletic Department during URI Athletic events. During other events and non-event days, the room is available to rent for parties of up to 170 depending on availability. Please visit our Meeting Space page for more information.

Only animals serving as guide, signal or service animals to aid guests with disabilities, and any animals that are are an integral part of the approved show are permitted inside the Ryan Center. Guests bringing a service animal may not take up additional seats unless a ticket has been purchased for the adjacent seat, but may request accessible seating.

Automated Teller Machines (ATMs):
The Ryan Center has three ATM’s, located in the North Lobby by sections 102 and 103, North Concourse by section 201, and on the South Concourse by section 209.

Assistive Listening Devices:
Assistive Listening Devices are available at the Ryan Center Guest Services Center, located adjacent to the Main Ticket Office in the North Lobby area. To ensure that the devices are promptly returned, a major credit card or a driver's license will be held to use the devices.

Away Game Tickets:
The Ryan Center Box Office offers tickets to all URI Men’s Basketball and Football games played away from the University of Rhode Island. For more information, please call 401-874-RAMS.


Baby Changing Facilities:
Baby changing stations are located in all restrooms (both men & women restrooms) throughout the Ryan Center. There are also two family restrooms; one is located on the event level outside section 110 and the other is located on the West Concourse outside the Alumni Lounge.

Bag Check/Searches:
Bags, backpacks, luggage, coolers, parcels, briefcase, duffle bag, large bags and like articles will be strictly prohibited inside the Ryan Center. Bags larger than 12" x 6" x 12"  will not be permitted inside the Ryan Center. All guests will be subject to search, at the discretion of the Ryan Center staff. Patrons with prohibited articles will be turned away at the entrance and prohibited bags or items will not be held for patrons.


Banners and Signs:
Policy regarding banners and signs may vary by event; however when signs are permitted (Men’s and Women’s Basketball games), the Ryan Center Management may prohibit and confiscate signs that are not event-related, that are excessive in size or that contain indecent or derogatory comments or images, political statements, or commercial reference. Signs and banners may not be hung anywhere in the Ryan Center or displayed in any way that obstructs the view of others or advertising signage. No signs or banner with poles, sticks or foam board will be permitted inside the Ryan Center.

Box Office Hours:

Regular Box Office Hours (September to April)
OPEN Monday to Friday: 10am to 6pm
OPEN Saturday: 10am to 2pm
CLOSED Sunday: If there is a TICKETED event, the box office will open 90 minutes prior.

Hours are extended on event days.

Off-Season Box Office Hours (May and August 15 - September 3)
OPEN Monday to Friday: 10am to 4pm
CLOSED Saturday and Sunday: If there is a TICKETED event, the box office will open 90 minutes prior. 

Summer Box Office Hours (June, July and August 1-14)
OPEN Monday to Thursday: 10am to 4pm
CLOSED Friday, Saturday, and Sunday: If there is a TICKETED event, the box office will open 90 minutes prior. Hours are extended on event days.

Hours are extended on event days.


Cancelled/Postponed Events:
In the rare event that a Ryan Center event is postponed or canceled, please visit the Ryan Center’s website or call 401-788-3200 for up-to-date information on scheduled events.

Cameras/Recording Devices:
Policies vary by event. However, cameras with professional lenses, detachable lenses or detachable flashes are prohibited inside the Ryan Center. The Event Promoter reserves the right to deny camera use at any time during or before the event and to prohibit the use of any camera that is deemed unacceptable. Use of video cameras, audio recording devices and digital cameras in video mode is strictly prohibited in the arena. The use of any of these items will result in confiscation and possible ejection from the arena.

The Ryan Center seats 8,000 people for a basketball game. Capacity varies for each non-basketball event and ranges from 3,000 to 6,300 people.

Catering (URI Dining Services):
Visit the URI Catering page

Cellular Phones:
The use of cellular phones is permitted at the Ryan Center, provided such use does not interfere with other guests' enjoyment of the event. Specific events prohibiting cell phone use will be clearly stated so prior to the start of the show. A charging station is located on the concourse level just outside of section 207.

Coat Check:
The Ryan Center does not provide an area to check coats or any other personal belongings. The Ryan Center is not responsible for any property that is lost, stolen, or damaged.

Customer Services:
Email the Ryan Center with any suggestions/concerns or stop by Guest Services during an event.

Email the Ryan Center with all complaints/concerns or stop by Guest Services during an event.

Concessions (Centerplate)

Credit Cards:
All major credit cards including: MasterCard, Visa, American Express and Discover are accepted at the Ryan Center Box Office and concession stands. The Ram Zone gift shop accepts Visa and Mastercard.

Cyber Club:
Looking to stay informed on the latest events and promotions at the Ryan Center? Make sure to follow us on Facebook and Twitter @theryancenter and sign up for the All-Access Ryan Center Cyber Club. By joining the Cyber Club today at www.theryancenter/cyber-club you will receive exclusive access to priority pre-sale offers, contests, and prizes at the Ryan Center or Boss Ice Arena.


Directions to the Ryan Center:
Please visit our Directions page

Door Opening Times:
When doors to the Ryan Center officially open to the public varies according to the event. Doors typical open an hour prior to the event beginning. Please check the www.theryancenter.com for specific event information.

Drop Off and Pick up:
Patron drop-off and pick-up locations are available outside both the North and South entrances of the Ryan Center.


Ear Plugs:
Available for our guests at guest services throughout events.

There are two elevators at the Ryan Center with access to all seating areas including the suite level. One is located in the South Lobby and one is located in the North Lobby.

Employee Recognition:
The Ryan Center is proud of its commitment to customer services and we are pleased when we hear of employees who perform their duties in an exemplary manner. If you would like to give any of our employee special recognition please EMAIL us your feed back.

Employment Opportunities:
Please visit our Employment page

Exchange of Tickets:
The Ryan Center does not permit the exchange of tickets for any event. All sales are final.


Be sure to Like the Ryan Center on Facebook for the latest news and event information.

First Aid:
First Aid is available on the concourse level behind section 207 for most events (basketball games, family shows, football) however for most concerts First Aid located off the north end of the event floor. A Ryan Center Event Staff Member will be able to assist you with directions to the First Aid location.

Food and Beverages:
Guests may not bring food and/or beverage items into the arena at any times. Guests must dispose of the unauthorized items prior to entrance into the arena. Please visit our Concessions page for information on food/beverage available to purchase during events. In addition, visit URI Catering for more information on food/beverage available for purchase in suites and hospitality spaces.


Guest Code of Conduct:
The Ryan Center is committed to enhancing safety and enjoyable experience for all patrons. The Ryan Center appreciate all fans observe the Guest Code of Conduct.

  • Guests will enjoy the event experience free from disruptive behavior, including foul or abusive language and obscene gestures.
  • Guests may only consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated or underage guest will be handled in a prompt and safe manner.
  • Guests may only sit in their ticketed seats and must show their tickets when requested.
  • Guests who engage in fighting, throwing objects or attempt to enter the playing surface will be immediately evicted from the arena.
  • Guests may not smoke in the arena including vapors or e-cigarettes.
  • Obscene or indecent messages on signs or clothing will not be permitted.
  • Guests must comply with requests from arena staff regarding arena operations and emergency response procedures.
  • When exiting, there is no re-entry into the building.

Guest Services & Guest Relations:
Guest Services is located in the North Lobby and is open during most large events. The Ryan Center is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek the closets Event Staff Member.

Group Sales:
For more information please visit our Group Sales page


Please find the closest Event Staff Member or visit Guest Services, located in the North Lobby, for general information during events.

Inclement Weather Policy:
In the rare event that a Ryan Center event is postponed or canceled due to inclement weather, please visit the Ryan Center’s website for up-to-date information on schedule events. Should a decision be made to cancel or postpone an event, this information will be promptly posted on the Ryan Center website, as well as our main information telephone line 401-788-3200

Be sure to follow the Ryan Center on Instagram for the latest photos from events.

Interpretive Services: Sign language interpreter requests require two weeks advance notice of the show for scheduling. Patrons can call the Box Office at 401-874-RAMS (7267) to speak to a representative or EMAIL to request this service.

Intoxicated Guests:
The Ryan Center reserves the right to deny entry to intoxicated guests. Any intoxicated guest causing disturbance during an event will be asked to leave the facility and may be subject to arrest.


Lost and Found:
Ryan Center management assumes no responsibility of items lost or damaged at events. However, the Ryan Center does have a lost and found located at the Guest Services window located near the Main Ticket Office in the North Lobby. When Guest Services is closed, inquiries may be made at the Box Office window in the North Lobby. To inquire about a lost item by phone, please call 401-788-3200 (Prompt #1 for Box Office and then #5 to speak to a representative).

Listening Devices:
The Ryan Center is equipped with in-house listening devices for the hearing impaired which guests can obtain from the Guest Services area located near the Main Ticket Office.

Lost Children:
Lost children at the Ryan Center should be brought to the nearest usher, supervisor, or security guard.

Lost or Stolen Tickets

Lost tickets:
When tickets are lost, you should contact the point of sale for replacement. If your tickets were purchased on-line via www.theryancenter.com or by phone at 1-855-387-4849 please contact Customer Service directly at 401-788-3201 with any problems. If you are a season or plan ticket holder for URI Athletics, please call 401-874-RAMS (7267). Single game or event tickets purchased at the Ryan Center Box Office with a credit card can be replaced by coming to the box office with the credit card used to purchase the tickets. Due to the difficulty of verifying tickets purchased with cash, we are not able to replace lost tickets that were purchased with cash. Single game or event tickets purchased at the box office are not traceable and should be treated like currency; they cannot be replaced if lost or stolen. The cost to replace lost tickets is $5.

Stolen Tickets:
For tickets that have been stolen, an official police report is required as well as verification of purchase. Stolen tickets, passes or reissues will be given out at the discretion of the Box Office Manager and only after verification of purchase.


Merchandise is sold at the Ram Zone located on the event level in the North Lobby during all Men’s Basketball, Women's Basketball and Football games. Visa and Mastercard are accepted in the Ram’s Zone. Most concerts and family shows will set up their own merchandise stands in public areas. Methods of payment accepted and merchandise offered vary for each show.

Media Access/Press:
All press inquiries for Ryan Center special events (concerts, family shows, etc.) should be directed to Erica Skubis via email at eskubis@theryancenter.com. Please include your name, contact info, what media you are representing and the purpose of your article/photo. Press inquiries for URI Athletics should be directed to URI Athletics Media Relations Shane Donaldson at 401-874-2409.


Noisemakers are not permitted inside the building without prior authorization.


Please visit our Parking page

Pay phones:
Pay phones are available on the event level in the north and south lobbies.

Uniformed South Kingstown and University of Rhode Island police officers are stationed inside and outside the Ryan Center at all ticketed events.

Prohibited Items:
Prohibited Items inside the Ryan Center include, but are not limited to:

  • Aerosol cans
  • Alcoholic beverages or illegal drugs
  • Animals (other than service animals)
  • Bags/Backpacks that do not follow the clear bag policy
  • Banners, sticks, clubs, or flag poles
  • Bota bags or wine skins
  • Confetti
  • Cameras or recording devices (varies by event)
  • E-Cigarettes, Juules/Vapes
  • Fireworks, firearms, or other weapons
  • Glass bottles or aluminum cans
  • Ice chests (coolers) or thermos containers
  • Inflatable items (such as helium balloons or beach balls)
  • Laser pointers
  • Artificial Noise-makers 
  • Outside food and beverage including containers
  • Skateboards or roller blades
  • Sticks or clubs (including signs attached to sticks)
  • Stools or folding chairs
  • Water bottles or mugs
  • Weapons of any kind
  • Items whose contents cannot be inspected or displayed

Patrons attempting to bring any prohibited item into the Ryan Center will be asked to return that item to his or her vehicle. Arena management reserves the right to inspect & remove any items. Check-In Services is not available for any items.


Questions or Concerns:
If you have any questions or concerns before or after an event please call us at 401-788-3200 or EMAIL or if you have questions or concerns during an event please find the closest Event Staff Member.


Recording Devices:
As a general rule, recording devices are not allowed within the Ryan Center. This is subject to change depending on each event’s policies. Please call 401-788-3200 for more information. Patrons attempting to bring a prohibited device into the Ryan Center will be asked to return that device to his or her vehicle.

Patrons who leave the Ryan Center during an event will not be allowed back into the building unless another ticket is purchased.

All restrooms at the Ryan Center have diaper-changing facilities and are accessible to persons with disabilities. There are also two family restrooms; one is located on the event level outside section 110 and the other is located on the West Concourse outside the Alumni Room.


Rhode Island state law permits the resale of tickets at no greater than face value plus $3 per ticket or 10% of the face value - whichever is greater.


Ensuring the safety of our guests is always a top priority. Please be advised that for ticketed events at the Ryan Center, venue security will utilize Walk-Through Metal Detectors (Magnetometers) to search all patrons entering the facility. Customers should keep the following in mind:

  • Minimize the number of personal items you bring to the venue
  • Allow extra time for arriving to and entering the venue
  • Guests will be asked to remove from there clothing and belongings any items that may trigger the alarm, including cell phones and keys before they pass through the metal detector (Magnetometer) units
  • Bags will be searched. Please do not bring backpacks into the Ryan Center
  • If the Metal Detector (Magnetometer) alarm sounds, you will be subject to a secondary screening which may slow your entry into the venue. 
  • The same list of venue-prohibited items will still apply
  • It is at the discretion of venue management as to what events these units will be in use for.  

Smoking is prohibited in all areas of the Ryan Center. This includes Jules, Vape Devices, and e-cigarettes.

The Rams Zone carries a wide assortment of the University of Rhode Island Athletics apparel and souvenirs. It is open for all URI Men’s Basketball, Women’s Basketball and Football games. URI Athletic apparel and souvenirs are also available at the University of Rhode Island Bookstore at the Memorial Union. Please call 401-874-2722 for hours of operation and other information.

Most concerts and family shows will set up their own merchandise stands in public areas. Methods of payment accepted and merchandise offered vary for each show.

Please visit Rhody Sports Properties page at Learfield Sports

The Ryan Center asks all guests to remain seated during events. Depending on the nature of the event (such as a concert), standing may be accepted as normal protocol. Guests are permitted to stand if the majority of the audience is doing the same. Standing on seats or any other structure is not permitted and may result in ejection from the event.

If necessary, guests may bring strollers to events. Please understand that strollers may not be left in walkways or the concourse, our staff will not guard these items for you. The Ryan Center is not responsible for any lost, stolen, damaged strollers. Strollers cannot be checked in.

Please visit our Luxury Suites page


Television and Cable:
A select number of URI Men’s and Women’s Basketball and URI Football games will be nationally broadcasted on ESPN, NBS Sports, CBS Sports as well as local channels throughout the season. Visit the URI athletics website for schedules and more information at www.gorhody.com.

Ticket Pick-Up (Will Call):
Please visit our Box Office page

Ticket Sales:
Please visit our Box Office page

Be sure to follow the Ryan Center on Twitter for the latest news and event information.


University of Rhode Island:
Please visit URI website


Water Fountains:
Water Fountains are located throughout the building.

Wheelchair Accommodations:
Wheelchair Escorts are available for disabled guests who may need assistance getting to or from their seats. Our escorts will meet a guest at the entry doors and assist them to their seats as well as meet them at the end of the event and escort them to the exit. Due to a limited number of wheelchairs, escorts can only provide transportation within the building and wheelchairs cannot be reserved prior to the event. For more information please call 401-788-3200 or EMAIL.

Wheelchair Space Locations:
Guests with disabilities and their companions may enjoy wheelchair space locations that are dispersed throughout the arena and available at all price levels. It is strongly suggested that all accessible seating and requests be made in advance. In an effort to serve all patrons requesting accessible seating we offer at a minimum four (4) tickets per customer (based on availability). Other guests depending on availability will be seated as close to the accessible section as possible. For non-ticketed events, all accessible seats are available on a first come, first served basis to all customers desiring accessible seating. For all events every possible effort will be made to accommodate patrons requiring special assistance; however it is strongly recommended to purchase ADA seating in advance for ticketed events and call 401-874-7267 for any non-ticketed event questions.

Will Call (Pre-Ordered Ticket Pick Up):
Tickets ordered through Spectra Ticketing & Fan Engagement or the Ryan Center Box Office can be picked up at the Main Box Office on the north side of the Ryan Center. It is accessed by entering the University at Plains Road.